Friday, October 18, 2013

Major software projects can be pretty fragile

I love reading about big software projects.  There are so many places for things to go wrong, and they provide a valuable opportunity for an insightful post-mortem.  Healthcare.gov is a recent project that came under enormous scrutiny due to the inability to deal with its users when it rolled out.  I found a great post with some good analysis of some of the problem areas.  Hopefully the government will be transparent and release information on their process and how it can be improved in the future.

Link: http://www.civicagency.org/2013/10/learning-from-the-healthcare-gov-infrastructure/